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Delivery Policy


From Slim's to your front door…..

Please remember to enter your mobile number at the checkout when ordering, this will ensure you’re sent a tracking link once we have despatched your goods.  You can also find a copy of your tracking number against your order by logging into your account.

If your tracking number starts with “78” or "39" your parcel details can be found here


We will endeavour to dispatch your parcel the same day on any order placed before 3pm, this may not be possible during promotions and during busy periods but it is always our aim. If you need your order urgently please make sure you get in touch with us first, before placing your order, to check delivery times.

Every parcel to a UK mainland address is sent on a next working day delivery service (for example, orders placed between Thursday 3pm & Friday 3pm will be delivered on Monday), however, we cannot always guarantee next day delivery once the parcel leaves our premises.

Our couriers are generally very good but there is always the possibility of an exception. If you are a professional detailer, we would advise keeping essential items in stock to ensure you can always deliver your customers' jobs on time. Keeping this stock will ensure you do not let customers down and restocking in a timely manner is essential. Occasionally, circumstances outside of our control may occur and, in this instance, we are not liable for any costs incurred. Please make sure you supply us with a mobile number when you order, then we can give you full tracking information and updates on your order throughout the process.

If you have any questions or queries, contact our helpful office team on or call us on 0333 222 9944


Standard Delivery (Orders over £60 including VAT) Free!
Standard Delivery (Orders under £60 including VAT)   £4.98
Next Working Day by 10AM £15.00
Next Working Day by 12PM £7.00
Northern Ireland (3-5 working days) £9.99
Scottish Highlands (2 Days) £7.50
Next Day Offshore Island £22

Offshore Island (2 Days) 


Our couriers designate the following postcodes as Scottish Highlands and Islands Postcodes

AB 37-38, 41-45, 51-56 FK 17-21 HS 1-9 IV 1-28, 30-32, 36, 40-49, 51-56, 63 KA 27-28, KW 1-3, 5-17 PA 20-49, 60-78, 80 PH 15-26, 30-44, 49- 50 ZE 1-3

And also the following as Offshore

Isle of Wight
Isle of Man
Channel Islands

Europe & Rest of World - Costs & Transit Time

Due to the new regulations brought about by Brexit we are currently still unable to ship outside of the UK. Apologies for the inconvenience, we continue to work with our couriers to find a solution to this issue. 

Country Transit Time  Cost Import Charges (if applicable)*
Austria  3 days £9.88  
Belgium  2 days £7.50  
Bulgaria 4-6 days  £25.40  
Bosnia & Herzegovnia  4-6 days  £25.40 £25.00
Croatia 4-6 days   £19.96  
Czech Republic 3-4 days £10.77  
Denmark 3 days  £11.34  
Estonia 4-5 days  £19.73  
Finland 4-5 days  £18.49  
France 2 days  £7.50  
Germany 2 days  £7.26  
Greece 4-8 days  £26.24  
Hungary 4-5 days  £12.38  
Ireland 2 days  £7.50  
Iceland 4-6 days  £38.37  £25.00
Italy 3-4 days  £15.42  
Latvia 4-6 days £17.81  
Lithuania 4-6 days  £15.21  
Luxembourg 2 days  £9.76  
Netherlands 2 days  £7.43  
Norway 4-6 days £22.96 £25.00
Poland 4-5 days  £10.26  
Portugal  4-5 days  £17.06  
Romania 4-6 days  £23.69  
Serbia 4-6 days  £29.49 £25.00
Slovakia 3-4 days  £14.56  
Slovenia 4-5 days  £12.66  
Spain 3-4 days  £13.94  
Sweden 4-5 days  £12.23  
Switzerland 3 days  £13.14 £25.00

If the parcel is over 20kg we reserve the right to revise the above delivery charges. In this instance a member of our customer service team will contact you and let you know about any additional charges. You will of course be able to cancel your order if the new delivery charge is not acceptable. 

*The Customs Clearance Charge is a fee for administrating the process of clearance and completing the importation of your goods legally into your country.

If your country isn't listed above, please contact us on for a personalised quote.


If you select Collection as your delivery option, we will store your order for 2 weeks. If it has not been collected in this time we will cancel your order and refund via the original payment method.