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COVID 19 Update - 29.4.20 We cannot guarantee next day delivery - Allow 3 working days from purchase
COVID 19 Update - 29.4.20 We cannot guarantee next day delivery - Allow 3 working days from purchase

Delivery Policy

From Slim's to your front door…..

 

UPDATE 08/04/2020 - Due to driver shortages in the Kent area we are unable to gurantee next day delivery. If your order is urgent please contact us BEFORE placing your order. 

UPDATE  20/03/2020 - Although we are trying to maintain business as normal, some of our couriers have informed us that they are experiencing heavy volumes of online ordering, due to COVID19, and are unable to guarantee Next Day Delivery.  Please be aware of this if your order is urgent. 

Please remember to enter your mobile number at the checkout when ordering, this will ensure you’re sent a tracking link once we have despatched your goods.  You can also find a copy of your tracking number against your order by logging into your account.

If your tracking number starts with “000” your parcel details can be found here

https://apc-overnight.com/receiving-a-parcel/tracking

If your tracking number starts with “68” your parcel details can be found here

https://www.dpd.co.uk/

We will endeavour to dispatch your parcel the same day on any order placed before 3pm, this may not be possible during promotions and during busy periods but it is always our aim. Every parcel to a UK mainland address is sent on a next WORKING day delivery service, we don't see why you should have to wait any longer than that for your detailing goodies. Make sure you supply us with a mobile number when you order, then we can give you full tracking information & updates on your order throughout the process. We cannot always guarantee next day delivery. Occasionally, circumstances outside of our control may occur and in this instance we are not liable for any costs incurred. Clicking on the above image, will also allow you to track your order online. If you have any questions or queries, contact our helpful office team on enquiries@slimsdetailing.co.uk or call us on 0333 222 9944.

Next Working Day Delivery (Orders over £50 including VAT) Free!
Next Working Day Delivery (Orders under £50 including VAT)   £4.98
Next Working Day by 10AM £15.00
Next Working Day by 12PM £7.00
Saturday by 10AM £25
Saturday by 12PM

£22

Northern Ireland (2 Days) £7.50
Scottish Highlands (2 Days) /£7.50
Next Day Offshore Island £22

Offshore Island (2 Days)

£16

Europe & Rest of World - Costs & Transit Time

Country Transit Time  Cost Import Charges (if applicable)*
Austria  3 days £9.88  
Belgium  2 days £7.50  
Bulgaria 4-6 days  £25.40  
Bosnia & Herzegovnia  4-6 days  £25.40 £25.00
Croatia 4-6 days   £19.96  
Czech Republic 3-4 days £10.77  
Denmark 3 days  £11.34  
Estonia 4-5 days  £19.73  
Finland 4-5 days  £18.49  
France 2 days  £7.50  
Germany 2 days  £7.26  
Greece 4-8 days  £26.24  
Hungary 4-5 days  £12.38  
Ireland 2 days  £7.50  
Iceland 4-6 days  £38.37  £25.00
Italy 3-4 days  £15.42  
Latvia 4-6 days £17.81  
Lithuania 4-6 days  £15.21  
Luxembourg 2 days  £9.76  
Netherlands 2 days  £7.43  
Norway 4-6 days £22.96 £25.00
Poland 4-5 days  £10.26  
Portugal  4-5 days  £17.06  
Romania 4-6 days  £23.69  
Serbia 4-6 days  £29.49 £25.00
Slovakia 3-4 days  £14.56  
Slovenia 4-5 days  £12.66  
Spain 3-4 days  £13.94  
Sweden 4-5 days  £12.23  
Switzerland 3 days  £13.14 £25.00

If the parcel is over 20kg we reserve the right to revise the above delivery charges. In this instance a member of our customer service team will contact you and let you know about any additional charges. You will of course be able to cancel your order if the new delivery charge is not acceptable. 

*The Customs Clearance Charge is a fee for administrating the process of clearance and completing the importation of your goods legally into your country.

If your country isn't listed above, please contact us on enquiries@slimsdetailing.co.uk for a personalised quote.

Collections

If you select Collection as your delivery option, we will store your order for 2 weeks. If it has not been collected in this time we will cancel your order and refund via the original payment method.